Integrating AI Review Booster with HighLevel CRM
A clear step-by-step guide to building a reliable review engine for your business
Online reviews are one of the most important trust signals for UK customers. Google Reviews and Facebook Reviews shape buying decisions long before someone visits your website. If you want consistent reviews and fast replies you need an automated system inside a secure CRM. HighLevel provides the structure and AI-M8 provides the automation that turns happy customers into public proof of quality.
This guide explains how to integrate AI Review Booster with HighLevel CRM so you can collect more genuine reviews and reply quickly without sounding automated.
Why HighLevel is the ideal platform for review automation
HighLevel gives you triggers, workflows and messaging tools that make review automation reliable. At AI-M8 we build our Review Booster system directly inside HighLevel so you get a compliant and transparent process. Your customer leaves feedback. The system analyses it. The AI drafts a tailored review or response based on their genuine comments. You approve it and publish it in seconds.
This protects authenticity while still giving you speed.
Step 1. Connect your Google Business Profile
Before automation can run you need your Google Business Profile linked to HighLevel.
Open Integrations in HighLevel
Connect your Google account
Choose the correct Business Profile
Test the connection to confirm HighLevel can pull in reviews
Once connected HighLevel monitors new reviews in real time and triggers workflows instantly.
Step 2. Build the AI Review Booster workflow
This is the engine of your review system. It handles the full process from request to response.
Your workflow should include
A trigger after a completed job or appointment
A message asking for feedback
An AI step that drafts a review using the customer’s own words
A link to Google or Facebook for posting
A trigger for incoming reviews
An AI drafted reply ready for approval
Optional timing controls and follow ups
This system is consistent, scalable and grounded in real customer feedback.
Step 3. Add personalisation for better engagement
AI performs best when it has context. Add details such as the customer name, the service they used and the date of their appointment. This helps the AI draft responses that sound human and aligned with your brand voice. Nothing generic. Nothing robotic. Everything based on real interactions.
Step 4. Enable alerts so you never miss a new review
HighLevel can send instant alerts by email, SMS or the mobile app. This means you can approve AI drafted replies in seconds. Fast and thoughtful responses show that you are engaged. While Google does not publish a specific penalty rule for slow replies, businesses that leave reviews unanswered lose trust signals that influence visibility and prominence over time.
Fast replies matter for reputation and for search.
Step 5. Track performance and improve over time
HighLevel gives you clear reporting. You can see
Total new reviews
Average response time
Sentiment insights
Which services generate the best reviews
Opportunities for service improvement
This moves review management from guesswork to data driven optimisation.
The three options every business has
When it comes to review automation, you have three choices. Only one of them drives growth.
Option 1. Let AI-M8 install and tailor the full system for you
We already have the AI Review Booster snapshot built and ready to import into your HighLevel account. Book a discovery cal,l and we will install it and tailor it to your business in less than half a day. You get a complete working system without trial and error.
Option 2. Spend days trying to figure it out yourself
You can attempt to build the whole workflow manually. You will spend days testing triggers, adjusting steps and troubleshooting issues. This costs time and slows your marketing momentum.
Option 3. Do nothing and fall behind
If you avoid review automation entirely, you will continue to collect fewer reviews. The ones you do receive may sit unanswered. Slow responses reduce trust and can weaken your Google visibility over time. This costs future clients quietly and consistently.
Ready for a fully automated review engine
If you want a review system that collects genuine feedback, drafts tailored reviews, drafts AI replies and keeps your Google profile active inside HighLevel, book a discovery call today. We will install and customise the full workflow for your business.
👉 https://ai-m8.co.uk/book-a-pre-audit-call
Written by Atticus Mills. Marketing Consultant at MarketerM8 and AI Implementation Specialist at AI M8.
